For many years, Tele-Care has been a reliable kind of personal care, providing users and their families with security and peace of mind while preserving the former’s autonomy and independence.
Nevertheless, despite the long history of this service, many people still have questions about what telecare is and whether it is right for them. They ask questions like: how does telecare work; is it right for me; what types are available; how do I know which one best suits my needs; and how to request telecare. In this article, we offer solutions.
What is Tele-Care?
Telecare is a complete and immediate care solution that activates the tools required to assist the user in an emergency. Although it is frequently thought of as an aid for the elderly, its versatility makes it the perfect option for various populations.
In this way, dependents, pregnant women, those who live alone, convalescent or chronic patients, and the elderly are the most frequent telecare users. But as we’ve said, our service is tailored to everyone who wants prompt assistance. the whole day, or 24 hours.
What are Tele-Care Services
Telecare is more than just an emergency button; it is a service that follows you around and provides you with the tools you need to always get the help you need.
- Assistance in case of emergency: It is the service’s primary goal. Users receive immediate responses around-the-clock, every day of the year. A qualified person will respond to the call in the event of an emergency and activate the appropriate resources with the push of a button, alerting family members and emergency services if necessary.
- Telecare calls: Telecare users will occasionally get follow-up calls from the Care Center staff to check in on them, accompany them when they feel lonely, and report any news. By taking this action, it is possible to spot any anomalies and properly follow up on and accompany each user.
- Follow-up of the personal agenda: The service aims to ensure the user’s quality of life, and in this regard, health is crucial. An appointment and medication reminder service is provided to help with this.
- Advice: Users of the telecare service and members of the patient’s family have access to a variety of communication channels through which they can learn about all the latest news, report incidents, and discuss other types of concerns pertaining to the care of elderly patients. Additionally, as an additional service, you can include Telephone Medical Guidance to receive individualized medical counsel over the phone.
- GPS location: Mobile telecare is available for users who want to have immediate attention, even when they are away from home. This service makes use of devices that include geolocation in the event that the user becomes disoriented and needs assistance finding their way.
- Additional services: In addition to the services that have been mentioned, there are a great number of others that have the objective of adapting as much as is humanly possible to each user.
